''The exception unknown software exception '' is a common error displayed normally when trying to run an application. Besides that, it can appear during a gameplay or even when shutting down the computer.
This error message might appear regardless of the windows version ; it is not exclusive to any version. According to users, the error message is persistent. Meaning, the error might pop up even after closing it forcefully.
Generally the problem is accompanied with different error codes. Al though the problem comes with different error codes, the solution remains the same. This particular error is known to be caused by various reasons. Even though, there are different scenarios for this error, there exists some common repair strategies.
In this article, I will be illustrating about 7 Ways to Fix The Exception Unknown Software Exception Occurred in the Application At Location. All the required information needed to fix this error is presented in this post.
Let's get started,
1. Perform SFC Scan
Corrupt system files can also be the reason behind unknown software exception error. System File Checker is one of the tools developed by Microsoft to fix corrupt system files. It essentially removes all corrupt system files off your computer.
To perform SFC Scan,
- Go to Start
- Type '' cmd '' and right click on it
- Choose '' Run as Administrator ''
- Type and press Enter after the command
'' SFC/Scannow ''
2. Perform Clean boot
As mentioned earlier, third party softwares often interfere and cause this error. One way to identify if a third party program is causing this issue is by performing clean boot. Clean boot restricts most of the startup programs that launch when you start the computer. By performing clean boot you can also fix most of the driver related problems.
To perform clean boot,
- Press '' Windows + R ''
- Type '' msconfig '' and Press Enter
- Go to the Services tab
- Ensure that '' Hide all Microsoft services '' is checked
- Press '' Disable all ''
- Go to the Startup tab
- Press Open task manager
- Select the applications and Press Disable
- Press Apply and Ok
3. Uninstall Applications
Certain third party applications such as VPNs and tunneling softwares can cause this error. This happens mainly if the programs installed on your computer interferes with each other. If this is the case, you will probably resolve the issue by uninstalling third party applications. You must delete all the third party application you are not using. And then restart the device to see if the issue still persists.
4. Uninstall Antivirus
Some Antivirus programs are known to block other application installed on your computer. Even some legitimate softwares has the tendency to get blocked. Therefore, if you suspect the Antivirus program to be the culprit you should immediately remove them off your PC.
5. Update Windows
An operating system that is not updated properly will face issues with bugs and glitches. Sometimes if your operating system is not updated properly, your computer might stop working. Thus, you can fix the issue easily by checking available updates.
6. Perform System Restore
System restore is a feature which reverts your OS to a point of time the PC was working properly. This method is especially useful if any recent changes to the PC triggered this error. But you must have few restore points created so that you can choose from one of them. If you aren't sure when this error started appearing, restore using the oldest restore point.
To perform system restore,
- Press '' Windows + R ''
- Type '' System Restore ''
- Go to the System Protection tab
- Click on System Restore
- Check the box '' Show more restore points ''
- Press Next
7. Reinstall Windows
If none of the above methods have managed to resolve the issue, that means there are some underlaying system problems. Under this condition, you should be able to resolve the issue only by reinstalling windows. Reinstalling windows will reset all windows components. Al though this process involves some data loss, you should be able to keep your personal files and apps.
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